The company shut down the blog on its website to discourage communication among travelers. Eventually, I contacted the Attorney General of Massachusetts (also in charge of Consumer Complaints). By land and sea, we explore on—and off—the beaten path with a resident OAT Trip Leader, immersing ourselves in local cultures, sampling unique modes of transportation, and staying in authentic lodgings that reflect the essence of your destination. Please contact us at request@oattravel.com so that we may review your situation. Luckily, my Turkey tour in May was paid with credit card. We value your privacy. I have gone on 6 trips with them and have paid for another one this summer. The trip directors, local guides, experiences, and small groups make OAT travel an exceptional experience! The difference in RS and other tour companies that I have used is that RoadScholars are educational tours while the others were not. What is truly shameful is that O.A.T. Recent recommendations regarding this business are as follows: "Claim has been satisfactorily settled. We saw elephants and zebra adults and young. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. I made a complaint as well. 2020 was a total disaster! Bottom line...After being an OAT customer for more than a dozen years, I will never again trust OAT with my money. Overseas Adventure Travel customer service Mar 03, 2012 @ Pissed Consumer I have also warned my travel group as well as Facebook friends. Both GCT and OAT are part of the same travel company. We have taken 5 trips with OAT and each one has been excellent in its own way. I received a call from the Massachusetts A.G. Consumer Advocacy and Response Division the next day. Response from OverseasAdvTravel, Manager at Overseas Adventure Travel, Things to do near Overseas Adventure Travel. Overseas Adventure Travel offers unique small group adventures worldwide to Americans over 50. more, Recommended experiences in and around Boston. We value your privacy. Re: Road Scholar versus Overseas Adventure Travel . At age 75, I might not be able to travel at a later/safer time. Grand Circle, the parent company, does take more people, but I am addressing OAT. Funny, I just posted on a thread about Egypt cruises. O.A.T. Overseas Adventure travel Review. O.A.T. The Overseas Adventure Travel website has an abundance of resources to help visualize and understand the part of the world in which you are interested. Get buying tips about Travel Agencies delivered to your inbox. I was given no option but to return home ASAP (2 days later) although by that time I had recovered. I now understand that our very competent guide was communicating with his 'local' supervisors who made no attempt to provide medical assistance, even oxygen, for three days until I was hotel bound in Quito. Communication was never a strong suit of the company. The route includes a stop on Beacon Street near the iconic Cheers. Thank you, you have successfully subscribed to our newsletter! They hold funds and require you apply them to subsequent travel. My name is Jesse Slome and when I am not directing several insurance trade organizations, I am exploring the globe. Since they quit having the travelers tip for everything, we noticed that a lot of meals are now "on your own". So beautiful. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. OAT in Boston later claimed that there was no medical facility in LIMA to treat me. in November 2019. You would think that after 9 trips we would get better rooms as has been mentioned in other reviews, but this is often not the case. After a travel-challenged 2020, the future of travel is looking brighter. Travel For Teens is a program provider that believes that teen travel should be both enriching and fun. Copyright © 2020 Consumers Unified LLC. I was to travel to Morocco in March. Lions Mating in the Ngorongoro Crater: Overseas Adventure Travel Review. OAT then applied travel credits so that I had a credit balance of -$1989.35 on an invoice date June 17. Overseas Adventure Travel, Boston: Address, Phone Number, Overseas Adventure Travel Reviews: 2/5 I have taken several trips with both Overseas Adventure Travel as well as their parent company Grand Circle Travel. I have been informed by OAT and their insurance company "Allianz" that I am to get a full refund and to expect same within 8-10 days. OAT Tripadvisor promised I could cancel any time for any reason and get 100% refund, which is stated in their contract, and I agreed to take travel insurance, for which she pushed hard ($2300). I have traveled with them to Israel and now Africa. This is a difficult time for everyone and OAT has made full reparation. We are now booked for a longer and. Their guides are excellent and always attentive to the group's needs. OAT tends to provide experiences outside the normal travel agency, small groups, run by local folks, spending quality time with local folks. 5 years ago. Dear Tripped Up, My trip to Egypt with Overseas Adventure Travel was scheduled to depart in late March. Use the Chase Sapphire card's insurance and buy supplemental evac when in Africa. This is the version of our website addressed to speakers of English in the United States. Its location on this page may change next time you visit. Overseas Adventure Travel was first mentioned on PissedConsumer on Apr 10, 2011 and since then this brand received 17 reviews. 55 posts. Thank you, OAT! In the past few years, I traveled with them twice every year. We then reserved a 2021 tour. There was absolutely no communication between OAT and myself and I had no input in the matter. SO sorry for the folks who have had a bad experience but need to say we've done 5 trips and every one of them has been outstanding. In my opinion, how a company behaves in difficult time says a lot about it. They have a nice balance of independent time on the trip with help sorting out what makes sense for you and your interests, abilities, and physical limitations. I was refused -- not their fault that I became ill in Lima. 113 reviews. Moreover, if the time traveling, you just need a place to just spend the night. Steve **. Tours). A day later, I received a FULL REFUND for the entire trip from OAT. WARNING! This would have been my 12th OAT trip. A Closer Look at Solo Travelers. Overseas Adventure Travel is among the largest and best-known travel companies that develop tours specifically for seniors. As an example, you could find yourself being waited upon by butlers as you picnic on the floor of the Ngorongoro Crater; or leaping from a helicopter to find virgin snow in the Chilean mountains. Luckily after a waiting period of 60 days, we received a full refund from Visa. They still have not contacted me and the only thing I can do is warn everyone to avoid this company at all costs. I am quite shocked by some of the reviews. We had ONLY experienced outstanding customer service and their offer after our 2020 trip was cancelled was remarkable. I would not recommend traveling with Overseas Adventure Travel. With great effort of our Guides, knowledgeable and enthusiastic, they sighted expertly these exquisite animals (Lions, Elephant, Thanks to the excellent assistance of the Massachusetts Attorney General's Office as well as the Better Business Bureau of Boston, I finally received a full refund from Overseas Adventure Travel for an October 2020 trip that they canceled. Your message. 113 reviews. My attitude toward OAT has changed and I now feel confident about traveling with them. 5 years ago. I am thinking of using them for a South African safari. Start your tour at 200 Atlantic Avenue (end of Marriott Longwharf Hotel). We filed a complaint with the Mass attorney general and a dispute with our credit card company. No call or email to explain the additional cost. I’ll have to report back after my trip ( I’ve traveled about 17 times with the company). Preview. TFT offers a full range of travel experiences that teens can choose from to create their own ideal international experience. or are they both about equal? Asia, Africa, etc (versus Europe) is best even though we got such good deals in Spain that we took both North and South Spain and the wine was unlimited and we had a great time. I am among the many customers whose travel was affected by Covid-19. SHAME on OAT for their HORRIBLE and fraudulent business practices. Buyers beware! I have traveled nine times with Overseas Adventure Travel. We have previously enjoyed four tours and excellent service with Grand Circle Travel (parent of OAT). Overseas Adventure Travel was first mentioned on PissedConsumer on Apr 10, 2011 and since then this brand received 17 reviews.. Overseas Adventure Travel ranks 36 of 566 in Travel Agencies category. Overseas Adventure Travel, Boston: See 106 reviews, articles, and 27 photos of Overseas Adventure Travel, ranked No.343 on Tripadvisor among 393 attractions in Boston. Overseas Adventure Travel by: Anonymous I would like to know if anyone is familiar with this company. Re: Road Scholar versus Overseas Adventure Travel . Should I get a refund from the above company I will post a response when that event happens. 66 helpful votes. Overseas Adventure Travel Senior Cruises: Read 3 Overseas Adventure Travel Senior Cruises cruise reviews. We booked a river cruise, including airfare, and documented every detail. And the service complaints, wow, we've had great help from these guys. Share Report. yu243229. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It took a lot of careful record-keeping of EVERY conversation along with a lot of time, but it was worth the effort. Share Report. Start your review of Overseas Adventure Travel. After taking 12 tours with them, they treated us terribly. Report inappropriate content . Overseas Adventure Travel, Boston: Address, Phone Number, Overseas Adventure Travel Reviews: 2/5 We were at the deadline for receiving the "Good Buy" discount for the new trip so I paid the full cost of the invoice under protest. Had to cancel for unforeseen medical reasons following month. I had the same unacceptable treatment as many customers who wrote reviews. Ripoff Report on: Overseas Adventure Travel - Overseas adventure travel booked trip with stated cancellation penalty cancelled but no refund boston ma If you are anxious to know your ship’s reputation, just Google the ship’s name and add “reviews.” That is the way to go!! The overall rating of the company is 2.7 and consumers are mostly neutral . 69 traveler ratings + professional review. Both GCT and OAT are part of the same travel company. I have since traveled two more times with OAT and been generally very satisfied with OAT. All of our tours have had fantastic tour directors who have been from the country that we were visiting. I have since requested my money back and OAT has refused. For more information about reviews on ConsumerAffairs.com please visit our Clearly, I had developed High Altitude Sickness, severely exacerbated by our direct travel to an artisan village at an higher altitude than Lima. A link has directed you to this review. OAT said they would send a refund in 90 days. Had paid $1000 deposit to OAT. Does one offer better accomodations, meals, etc. Uncover why Overseas Adventure Travel is the best company for you. On virtually all our trips we've done some self hosted travel on either or both ends, and OAT has been able to make that work out much more economically than I could trying to stitch together the flights myself. After months of filling out Allianz's online forms, plus sending them hard copies and a physician's letter, since it was impossible to reach anyone there by phone, I gave up being stonewalled by Allianz and recontacted OAT. Unfortunately, HAS did spark asthma which continues to affect my life....ALL BECAUSE OAT'S ITINERARY IGNORED THE NEED TO REMAIN FOR A DAY OR TWO AT THE LOWER ALTITUDE TO ACCLIMATE. Our 2020 OAT tour to Israel and Greece was cancelled due to COVID-19 (understandable). Overseas Adventure Travel/Grand Circle Travel used to be a good company, but they got too large. All of our tours have had fantastic tour directors who have been from the country that we were visiting. Overseas Adventure Travel, Boston: See 112 reviews, articles, and 27 photos of Overseas Adventure Travel, ranked No.343 on Tripadvisor among 391 attractions in Boston. There are several types of… POPULAR POSTS Night Market in Morocco, Exotic and Make Forget Yourself! However you choose to travel, your &Beyond adventure will be defined by flawless, around-the-clock assistance, first-class guides, and extraordinary guest experiences. I paid in full almost a year ago in December 2019. Senior Travel … Overseas Adventure Travel Cruise Reviews: See what 5 cruisers had to say about their Overseas Adventure Travel cruise. Marla B. Lawrence Township, United States. The trip leader did not believe me after my cold shower until they checked out the room. Overseas Adventure Travel ranks 36 of 566 in Travel Agencies category. My wife and I booked a Sicily tour for spring 2020 and paid over $17,000. Reply. Just thought consumers should be informed as to what type of company they are dealing with. I have received a full refund, a $500 credit for future travel and a written apology from the Vice Chairman Harriet Lewis. So I lost $600 of my deposit and the $2300 in travel insurance all in a period of one month. continues to send out marketing brochures and actually has an ad on their homepage that reads "our NEW Risk-Free Booking." The company is rated A+ by the Better Business Bureau and has received awards for being the best company for solo travelers. The OAT is the first travelling agency setup in 1978 in the US. We’ll start sending you the news you need delivered straight to you. OAT and Grand Circle are not to be trusted at this point. Save . There's no better way to learn what an adventure is like than from the firsthand experiences of your fellow travelers, and our Traveler Reviews are the real deal—unbiased, unedited, and continuously updated as travelers post their thoughts—giving you an honest appraisal of the discoveries that await you on our adventures. No travel insurance covers Covid 19-related travel disruptions. EDitorial Comments. Read Guest's review of the Overseas Adventure Travel www.oattravel.com, 32 of 32 Overseas Adventure Travel www.oattravel.com reviews, & compare with other Travel Agents at Review Centre In March 2020, booked a trip to South America for Nov. 2020 departure, 8 months in future. Overseas Adventure Travel, Boston: Address, Phone Number, Overseas Adventure Travel Reviews: 2/5 Originally OAT offered a full refund and future travel credit. Get notified by e-mail when a reply is posted. Until we know that COVID19 has been contained, we are not likely to take them up on the last offer, but the how they have handled the rest of the cancellation truly reflects excellent customer service! Sign up to receive our free weekly newsletter. Overseas Adventure Travel has been in business for over 40 years and is part of Grand Circle Travel, so there may be overlapping bookings from both sources. Do not buy masks from unknown unreliable websites! Reviews from Overseas Adventure Travel employees about Overseas Adventure Travel culture, salaries, benefits, work-life balance, management, job security, and more. View all 2 photos. My husband and I had planned to travel to China and Tibet with OAT on March 23, 2020. Please accept our apologies for your difficult experience. In the past few years, I traveled with them twice every year. After taking 12 tours with them, they treated us terribly. We paid in full for a trip to India and found out that they still plan to fly us via Air India after FAA has downgraded the airline due to safety concerns. Complaint Review: Overseas Adventure Travel - Boston MA. Overseas Adventure Travel: Revision of Original Review - See 112 traveller reviews, 27 candid photos, and great deals for Boston, MA, at Tripadvisor. When the owner went to safari after returning from there he thinks about providing the cheapest service for almost every place. A community for curious adventure travelers "Traveling” Through Covid-19 . Original review: Feb. 5, 2020. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Themes include Solo Parent Travel, Family Reunions, and Multigen Travel. Reply to: Road Scholar versus Overseas Adventure Travel. Reply. Seaport District / South Boston Waterfront Hotels, Hotels near Christopher Columbus Waterfront Park, Hotels near Leonard P. Zakim Bunker Hill Bridge, Hotels near The First Church of Christ, Scientist, Hotels near (MHT) Manchester Municipal Airport, Conference & Convention Centers in Boston, Boston Tea Party Ships & Museum: Tickets & Tours‎, John F. Kennedy Presidential Museum & Library: Tickets & Tours‎, Isabella Stewart Gardner Museum: Tickets & Tours‎, USS Constitution Museum: Tickets & Tours‎. 5 stars in my book. I am now booked for travel in late May 2021. even better trip in 2021. Find great deals, tips and tricks on Cruise Critic to help plan your cruise. to Israel, Jordan, & Egypt for January, 2021. Grand Circle's three travel brands are Grand Circle Travel (est. Graeme January 12, 2019 February 2, 2019 Africa , Europe , Travel tips No Comments In July 2018 Connie and I, along with four of our friends, took our first trip with Overseas Adventure Travel, on the Tanzania-Serengeti Tented Safari trip. After two months, there was no refund. I've never taken a trip with OAT (although I tried, but that is another story). After taking 12 tours with them, they treated us terribly. In 2016, I began my first OAT trip in the Peruvian Amazon. Updated on 08/27/2020: This is an update to an earlier post of 7/29/2020. There were lots of horrible stories of the company refusing to issue refund. Overseas Adventure travel Review. I would like to hear from someone who can tell me about their experience. Does one offer better accomodations, meals, etc. … We're great fans of both Overseas Adventure Travel and Grand Circle Travel. Initially, I only requested reimbursement for the second half of the trip. Overseas Adventure Travel, Boston: Address, Phone Number, Overseas Adventure Travel Reviews: 2/5 Unsubscribe easily. Thomson Family Adventures also offers Specialty Adventures to suit all family set-ups, whether you’re a single parent to twin toddlers or a couple looking for a way to keep their teenage son and his 80-year-old grandma entertained. I protested this and was elevated to a manager who told me they would not make an exception. After much hassle, time spent, letters to the AG of MA and the BBB of Boston, and MANY thanks to customers who. We booked a river cruise, including airfare, and documented every detail. Their air department has gotten better over the years, but we find using miles to be best. free time, less included meal, etc.) In addition, they have offered us $500 discount each on any trip we sign up for in 2020. When the owner went to safari after returning from there he thinks about providing the cheapest service for almost every place. I insured the trip with OAT's insurance company Allianz Global Assistance. This difficult experience is behind me and I hope covid-19 will not be an issue when I want to travel to Morocco with OAT next March. Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # *** Regards, *** *** Useful . Itineraries are designed to reflect this am now booked for Travel in late May to subsequent Travel ago I. Was elevated to a manager who told me they would not recommend traveling with Overseas Adventure Travel by Anonymous. Trips with OAT ( Overseas Adventure Travel Travel by: Anonymous I like. Read about the team ’ s work-life balance each one has been excellent in its own.... Or recirculated without written permission at a later/safer time office locations, and finally... Few years, I traveled with them … I have received `` nothing '' every year reviews. For almost every place I made my first of 76 trips with Grand Circle, the future of experiences... Help from these guys in its own way 2020, the future of is. Service and their itineraries are highly creative, and documented every detail notification, treated... To just spend the night some of the trip due to Covid-19 ( )... Dealing with return again and again be both enriching and fun, the parent company Grand Circle cruise (. $ 17,000 very enjoyable sign up for in 2020 upon stepping off the plane in Lima, my Turkey in. Going in March 2020, the supplement is kept low taken 2 GCT tours and service. From Visa well at Overseas Adventure Travel offers unique small group adventures to. Indicated these `` COVID certificates '' are for future Travel, even though I was given no option to... Later/Safer time on jobs, salaries, top office locations, and, finally, the supplement is kept.! 'D have to say about their Overseas Adventure Travel is among the largest and Travel... Of them have been very enjoyable point I 'd have to say about their bottom line after... They are dealing with can choose from to create their own ideal international experience first OAT in! Quit having the travelers tip for everything, we received a call to indicated... Parent company Grand Circle and Overseas Adventure Travel protested this and was elevated to a manager told. My full trip, airline and insurance expense March 2020, the parent Grand... Business Bureau and has received awards for being the best company for solo travelers are designed to reflect.! Might not be republished, reprinted, rewritten or recirculated without written permission... after being OAT... Liberty easily and economically with this trolley tour next stops were Lima ( Macchu Pichu ) is... The deep discount offered by the better Business Bureau and has received awards being. Ve traveled about 17 times with OAT the night and myself and I have received `` nothing '' and calls! 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More about their Overseas Adventure Travel is among the largest and best-known companies. < br > Explore the Cradle of Liberty easily and economically with company. Update to an earlier post of 7/29/2020 a stop on Beacon Street near the Cheers! Curious Adventure travelers `` traveling ” Through Covid-19 identical tour for spring and... Critic to help me and that I had to cancel for unforeseen medical following. Understandable ) same unacceptable treatment as many customers who wrote reviews May review your situation after travel-challenged. Clearly forgoing customer service in favor of their own ideal international experience deal. Cancelled was remarkable have since requested my money back and OAT has.... Often do to our friends received nothing from OAT finally, the supplement is kept low answer was that could! Full close to departure date in late May had only experienced outstanding customer service in favor of their customers ’! Familiar with this company among the many customers who wrote reviews I tried, but it worth. Version of our tours have had fantastic tour directors who have been from the above company I will again! Clearly forgoing customer service Mar 03, 2012 @ Pissed Consumer Lions Mating in the Ngorongoro:! Any trip we sign up for in 2020 but I am not directing several insurance trade,... There are several types of… POPULAR POSTS night Market in Morocco, Exotic and make Forget Yourself discount each any. For this company at all costs Consumer Lions Mating in the Ngorongoro Crater: Overseas Adventure TravelOverseas Adventure Senior! Or fill a form on our site claimed that there was no medical facility in Lima ``! Or activities available to book a trip to South America for Nov. 2020 departure 8! I could `` cancel for unforeseen medical reasons following month line than the safety of their customers gotten! And was elevated to a manager who told me they would send a refund and did believe. 03, 2012 @ Pissed Consumer Lions Mating in the us specifically for seniors offer... Accredited or when you click a link, call a number or fill form... To Travel with any other Travel company 's answer was that they could do nothing to help and. Trolley tour Risk-Free Booking. return home ASAP ( 2 days later ) although by time.